Privacy Policy

Last updated: 17 August 2026

SolarVolt Energy Ltd (“SolarVolt Energy”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

1. Who We Are

SolarVolt Energy Ltd is registered in England and Wales under company number 15596601.

Registered business address:
Unit 11, Forest Gate
Chippenham
SN15 3RS

If you have any questions about how we use your information, please contact us at info@solarvoltenergy.co.uk

2. Information We Collect

When you contact us through our website, we may collect:

• Your name
• Email address
• Telephone number
• Type of enquiry
• Your message
• How you heard about us

We may also receive information you choose to provide when contacting us through WhatsApp.

3. How We Use Your Information

We use your information to:

• Respond to your enquiries
• Provide information about our services
• Prepare and discuss quotations
• Arrange consultations, surveys or installations
• Communicate with you about our services
• Manage our customer relationships
• Meet our legal and regulatory obligations

We do not currently use your information for email or SMS marketing.

4. How We Protect Your Information

We take reasonable steps to keep your personal information secure and protect it against unauthorised access, loss or misuse.

We do not sell or rent your personal information to third parties.

We may share your information with trusted service providers where necessary to operate our website or provide our services, or where we are legally required to do so.

5. How Long We Keep Your Information

We only keep your personal information for as long as reasonably necessary to deal with your enquiry, provide our services, maintain appropriate records or meet our legal obligations.

When information is no longer required, we will take reasonable steps to securely delete it.

6. Your Rights

Under UK data protection law, you may have rights including the right to:

• Ask for a copy of the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information in certain circumstances
• Object to or restrict how we use your information in certain circumstances

If you would like to exercise your rights, please contact us at info@solarvoltenergy.co.uk

7. Cookies

Our website may use cookies and similar technologies that are necessary for the website to function correctly.

We do not currently use Google Analytics, Google Ads, Meta/Facebook advertising pixels or similar advertising tracking technologies.

For more information, please see our Cookie Policy.

8. WhatsApp

Our website includes a WhatsApp contact option. If you choose to contact us through WhatsApp, your information will also be processed by WhatsApp/Meta in accordance with their own privacy policies.

9. Complaints

If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last updated” date.

Contact Us

SolarVolt Energy Ltd
Unit 11, Forest Gate
Chippenham
SN15 3RS

Email:

info@solarvoltenergy.co.uk 

Company number: 15596601